“We just knew they were setting off on this holiday and we’d seen them at the weekend and almost waved them off,” she said.
David, 81, has been invited to spend the day at the centre in a bid to tackle his long list of medical problems.Asked if he minded the computer listening to his private conversation with the doctor, he said: "I've got no worries at all."
He hopes having an easy-to-digest summary of his medical history written by AI will ensure under-pressure medical staff don't miss any of his conditions."It's got all of my records now. They can look back on it and pick up everything," he said.David told Dr Noble about his recent three-week stay in hospital, when he thought "there was no way back" from his worsening condition.
He came close to tears as he recalled how worried his wife Marie was, and how relieved they were that he had been sent to the team at the care centre."They're all brilliant here. I cannot thank them enough. I wish I'd found it a year ago, I really do," he said.
Dr Noble, who has worked at the centre since it opened in 2018, said his hour-long consultations had been transformed during the past seven months by the AI programme, called Heidi Health.
The computer makes transcripts of his consultations and then turns them into notes for patient records."It was a circus," says Iain.
"There was this poor beast in a cage snarling and hissing at everybody and a crowd of journalists, photographers and cameramen all milling around."It was a bit bizarre."
Not everyone believed Felicity was behind the attacks.There were a few red flags.