Social workers identify what the issues are – whether it’s a volatile relationship, an addiction or a dirty house unsuitable for children to live in – and then set about with a team to help that family turn things around.
"It's about doing what you enjoy and if it's something you enjoy, you'll do well."Anna’s education did not end there.
She spent the next five years studying for a PhD and finally graduated in 2012, almost 20 years after leaving school with no qualifications at all.Since then, she has become a senior lecturer and recently won the Vice-Chancellor’s Teaching Excellence Award.Anna’s unusual route into education meant she could pass on advice to her daughter when she sat her GCSEs 10 years ago.
“I didn't know what I wanted to do [after school] either,” says 26-year-old Star, who works in an opticians.Speaking alongside her mum from the family home in Leicestershire, Star says: "But you [Anna] said that I don't need to worry about that - and I didn't go to university after.”
"And that’s fine because university is not for everybody," says Anna.
She still remembers the “disappointment”, says Anna, that she felt walking out of school without any qualifications but says whatever the outcome for students getting their results, there is no need to worry."It's a unique space for a gig," she said. "I don't think anything like this has happened in that room before, so I'm really excited by the challenge."
This moment is more than just a career milestone, it's a reflection of years spent immersed in Belfast's music community, both on and off the stage."There were so many times I stood in the audience thinking: 'One day, I want to play on that stage'," she said.
"It feels like a really important time for me now, I'm there, it's really significant."Bristol City fans were also treated to some pyrotechnics, and Rovers fans took a stand against racism.