内容摘要："To be more than doubling the number of electric vehicles, transforming four out of five of our depots and ensuring three quarters of a million customers a week can travel electric shows a real commitment to making bus travel smoother, quieter and greener for our region."

"To be more than doubling the number of electric vehicles, transforming four out of five of our depots and ensuring three quarters of a million customers a week can travel electric shows a real commitment to making bus travel smoother, quieter and greener for our region."

About 99% of these conversations stay firmly locked in my chat logs and don't lead to news stories. But a recent ping was impossible to ignore."Hey. This is Joe Tidy from the BBC reporting on this Co-op news, correct?" the hackers messaged me on Telegram.

"We have some news for you," they teased.When I cautiously asked what this was, the people behind the Telegram account - which had no name or profile picture - gave me the inside track on what they claimed to have done to M&S and the Co-op, in cyber attacks that caused mass disruption.Through messages back-and-forth over the next five hours, it became clear to me that these apparent hackers were fluent English speakers and although they claimed to be messengers, it was obvious they were closely linked to - if not intimately involved in - the M&S and Co-op hacks.

They shared evidence proving that they had stolen a huge amount of private customer and employee information.I checked out a sample of the data they had given me - and then securely deleted it.

They were clearly frustrated that Co-op wasn't giving in to their ransom demands but wouldn't say how much money in Bitcoin they were demanding of the retailer in exchange for the promise that they wouldn't sell or give away the stolen data.

After a conversation with the BBC's Editorial Policy team, we decided that it was in the public interest to report that they had provided us with evidence proving that they were responsible for the hack.As she speaks, the sounds of Israeli surveillance drones drown out her voice. Her toddler runs around next to her, at times almost stumbling into a smoky open fire in the tent that the family uses for cooking meals.

She struggles to contain her anger as she recounts her journey back to Gaza."We didn't leave [till] 04:00, and didn't arrive in Gaza till 22:45," she says. As they reached the border crossing, Nihaya says they were harassed by Israeli security forces.

"They started cursing at us. They threatened to beat us. They took all our money. They took our mobile phones, our bags and everything," she says, noting that they confiscated all the bags of anyone who had cash on them.Enas said the same thing happened to her, noting that her medical supplies were confiscated too.