内容摘要："It not only preserves our past, but it brings to life the rich stories that have shaped our history," he said.

"It not only preserves our past, but it brings to life the rich stories that have shaped our history," he said.

Kenneth, 73, said: "We're not bad, we're fairly fit, but I'm sure there are lots of people less fit than us and older than us who really felt trapped in their homes."[They're should have been] someone coming to say are you all right? Not phoning them - there's no point phoning them if you've not got a [working] telephone line - knocking on the door and saying are you all right? Can we bring you some food, can we bring you some water? Can I bring you some hot drinks?

"Things like that would make a huge difference. Now I'm not saying take people off the repairs for that, I'm sure the repair teams are working extremely hard and do a really good job."But cut out all the PR nonsense ... and use those people to do something useful, never mind saying how hard everyone's working and how wonderful SPEN is ... just get out and do something useful."SPEN said the electricity network in central and southern Scotland sustained more than 100 days' worth of faults in under three days.

They added that call centre staff handled more than 94,000 calls - three months' worth in four days.The firm said they sent more than 270,000 text messages to customers on the priority services register and face-to-face visits were made to more than 1,400 of their most vulnerable customers.

Customers without power for more than 48 hours are entitled to automatic compensation, they added, and those who paid for their own alternative accommodation and food while they had no power can submit a claim for reimbursement.

Nicola Connelly, SPEN CEO, said: "This has been a truly colossal task with our teams pulling out all the stops – and making use of every possible resource at our disposal as well as drafting in people and resources from across the country – with that singular aim of getting all our customers affected by the storm back on supply as quickly and safely as possible."I didn't go to bed - I was just staring at the TV," he adds. "I just didn't know what to do."

The final death toll was later revealed to be 56. Fifty-four were Bradford supporters, while the other two were Lincoln fans Bill Stacey and Jim West. A stand at Lincoln's Sincil Bank ground is named after them as a lasting tribute.Helm recalls interviewing supporters later, including one man who was able to escape by clambering over the wall and onto the pitch, but who could only watch as his elderly father was fatally trapped, unable to make the climb himself.

"Those are the sort of chilling stories... it's sending a shiver up my spine now to be honest just talking about it," the commentator says, adding that he has never been able to look back at the footage of the day."It's still extremely raw, even 40 years on."