内容摘要：The scope of the council inquiry would include, but was not limited to, any communications or complaints it received regarding the organisation.

The scope of the council inquiry would include, but was not limited to, any communications or complaints it received regarding the organisation.

Olivia is first up to take a call, it's her first time answering the phone and she's visibly nervous.She handles it perfectly and congratulations erupt from her peers and teachers once she ends the call.

Eden has a "no negativity rule", co-director Louise Forrest says, adding praise is very important in the way they teach."It's all positive, it's encouragement and it just builds their confidence and you can see that they shine within a few months, they're just totally different people," she says.Olivia now wants to go into a career of aesthetics or become a member of cabin crew for an airline.

Like many teenagers, she's not totally decided on her future, but she says working with the team at Eden has given her the confidence boost to work in public-facing roles in future."I've grown and developed a lot, it's just changed me as a person completely, in a good way, I've become a lot more confident," she says.

Olivia says she didn't know about projects like this and worried she'd have to stay at school, but was "overwhelmed" to find something she can enjoy while doing work at the same time.

When asked why she enjoys going to Eden so much, she says it is "more relaxed", highlighting how the team work at her pace and offer one-to-one support."In my nearly 15 years of federal service, I've never seen this," he said. "The morale has just completely crashed," he said.

The tenants of The Leadmill music venue in Sheffield have applied for permission to appeal against the decision to evict them.Last month a judge ruled that the venue's owners, Electric Group, should be allowed to take over the much-loved 900-capacity building and run it themselves.

The Leadmill Ltd said it was wrong for a landlord to profit from "the tenant's hard work" and the appeal was an "important test case" for all business tenants.A Court of Appeal spokesperson said: "We are processing the application and awaiting documents before it can be referred to a judge to consider the application."