The water level has since started to fall, but it is still high and Mr Norfolk said he could not leave the boat unattended.
With its sister company, Voxcentrix, ASC has some 550 call centre stations in Tijuana, where agents make calls on everything from election polling to customer satisfaction surveys."What happened in the US stays in the US," laughs Nora Diaz, ASC's chief happiness officer. "We don't really do background checks on that."
Nora says her job is focussed on the employees' wellbeing, to help them reintegrate."We understand everyone has a past, and we don't judge based on that. We don't ask about it during our interview process. We just need people who speak good English and good Spanish and are willing to commit to a job," she explains.The "don't ask, don't tell" policy at ASC was invaluable to Luis Luna's new start.
He grew up in Orange Country in California having been taken to the US when he was just a few months old."Unfortunately, as a kid, I made some bad choices: joined a gang, ran around with the wrong crowd. Cost me a lot, cost me a life sentence. I was a lifer in California state prison," Luis explains.
While in prison in California, he enrolled for every educational programme available and worked hard on his rehabilitation. On release, he was also sent back to Mexico in January, just as Trump was gearing up for his inaugural speech.
Now 50-years-old and covered in gang-related tattoos, Luis knew he wouldn't get many more second chances in life.In principle, it could mean either tax rises or spending restraint.
In practice, given the announcement of a significant increase in employers' National Insurance rates in October, the government's view is that it would have to mean spending restraint - Darren Jones, the Chief Secretary to the Treasury, practically said as much in the Commons today.To be clear, spending restraint would not necessarily mean spending cuts, just much lower spending increases than would otherwise happen.
This is where economics could collide with politics fast.It's all very well for the Treasury to take measures to soothe the bond markets, where government debt is traded.