He was giving evidence to the sixth part of the Covid inquiry, which is investigating test, trace and quarantine policies.
Mrs Herbert said she came around to the technology after the home presented her with data which showed how her mother was monitored and not disturbed during the night.At Elmbrook Court care home in Wantage, Oxfordshire, they are using AI to find out if residents are in pain.
Aislinn Mullee, deputy manager at the home, said: "It can be quite difficult to identify pain in a resident that is non-verbal."Using a smartphone app called Painchek, carers scan a resident's face for pain indicators, answer questions about the resident and then receive an instant percentage score which indicates the level of pain that person is feeling.Ms Mullee said it has made a "huge difference" and they have used the information in collaboration with local GPs to assess which pain medication a resident requires.
She added it has also been used to reassure family members that a loved one receiving end-of-life care was not in pain.Ms Mullee made clear the data gathered was password-protected and only visible to staff at the home.
At the University of Oxford's Robotics Institute they are hoping AI could also be used to train carers.
Dr Marco Pontin, a Post Doctoral Research Assistant, is part of a team which has created a robot which reacts to human touch."It will be a process of showing that lessons have been learned and there are stronger defences in place," he added.
The same cyber-crime group has also claimed responsibility forof the London department store Harrods.
The hackers who contacted the BBC say they are from DragonForce which operates an affiliate cyber crime service so anyone can use their malicious software and website to carry out attacks and extortions.It's not known who is ultimately using the service to attack the retailers, but some security experts say the tactics seen are similar to that of a loosely coordinated group of hackers who have been called Scattered Spider or Octo Tempest.