内容摘要：Some people "started misbehaving" after trains became stranded near Paddington in west London in December, with the absence of lavatories "a contributing factor to passenger self-evacuation".

Some people "started misbehaving" after trains became stranded near Paddington in west London in December, with the absence of lavatories "a contributing factor to passenger self-evacuation".

The process included nine months of weekly meetings with Break, during which "they deduced who we are, and what we like", he says."It's people lives. It shouldn't be rushed; it's really important to get that right."

"I do remember feeling nervous and all butterflies and 'oh gosh this is it'," he recalls."You don't just get a child presented at the door."We met Michael a few times, we went out for a day trip together, he gets to know us and we get to know him, so it's not such a shock."

As with Michael, Clive had the jitters when they started living together."I particularly remember the first night, I was really anxious," he says.

"We were going 'is he sleeping, does he want food, does he want this, does he want that,' but not trying to overwhelm him because he was anxious himself.

"It was really important to keep really calm and very supportive towards him."I didn't have peace of mind travelling," she said. "Once you're underground on the Tube, you're stuck. It can cause quite a lot of stress."

Ms Salisbury added that it would be helpful if TfL illustrated which stations had toilets with a map inside carriages.Fern Howard, from Crohn’s & Colitis UK said she was pleased to hear that access to toilets would be improved but echoed Ms Sailsbury's concern that waiting 20 minutes was "often not possible".

"We know that nine in 10 people with Crohn’s or Colitis plan their activities based on toilet access," she said."It is challenging, stressful and isolating if public and accessible toilets are not available."